The LivingGreenFurniture Warranty is limited in that it is provided to you, the original purchaser and owner, by our manufacturing partner based in the USA. The LivingGreenFurniture Warranty does not apply to furniture that has been used or abused in a business environment and/or for commercial purposes. The LivingGreenFurniture Warranty only applies to furniture used for normal residential purposes.

All of the Warranties set forth below are subject to these Warranty Limitations.

Lifetime Limited Warranty - Frames, Springs, & Mechanisms

Frames, spring systems, motion mechanisms, and specific fixtures are under warranty to be free from manufacturing defects for the life of the product (this includes, but may not be limited to, swivel bases, swivel/rocker bases and sleep sofa mechanisms).

Lifetime Limited Warranty - Cushion Cores

Foam cores in the cushions are under warranty to be free from manufacturing defects and against the loss of foam resiliency for the life of the product.

7-Year Limited Warranty

Standard Sleep Sofa Innerspring Mattresses are under warranty to be free from manufacturing defects and against the loss of foam resiliency for seven (7) years. The mattress cover material is excluded from this seven (7) year warranty.

3-Year Limited Warranty

Optional CloudCoil Sleep Sofa Mattresses are under warranty against defects in materials and workmanship for three (3) years, including the air mattress bladder. The separate electric pump is under warranty against defects in materials and workmanship for one (1) year.

1-Year Cushion Warranty

FeatherSoft Cushions consist of a high resiliency foam core wrapped with super-soft foam, surrounded by a balanced blend of down, feather and multi-denier polyester fibers, and encased in a channeled down-proof ticking. While this breathable ticking is down-proof, and creates a feather barrier, feathers will poke through the fabric from time-to-time. This is considered normal performance and is not a defect. FeatherSoft cushions are under warranty against defects in materials and workmanship for one (1) year.

1-Year Limited Warranty - fabrics, filling materials & fastenings

Upholstery fabrics, including slipcovers, are under warranty for one (1) year against seam slippage, fraying and dye transfer, but only if any cleaning conforms to industry standard methods. This warranty does not cover wearing, wrinkling, fading, pilling or fabric that has been treated with a dealer- or consumer-applied soil repellent.

Foam filling materials are under warranty for one (1) year against the loss of foam resiliency.

Zippers and seams are under warranty for one (1) year against failure, including seam slippage.

Our Promise

Within the provisions, time allowances and limitations of this warranty, we promise to repair or replace, at our option, any part or parts we deem to have manufacturing or material defects.

Service

To request service under this warranty, contact LivingGreenFurniture. Certain defects may be repaired in your home with our authorization. If the repair cannot be completed in your home, arrangements must be made to transport the furniture. The LivingGreenFurniture Warranty does not include the cost of transporting the furniture to and from the Factory Service Center after two (2) years from the date of purchase.

Certain information is required to process a request for service. We suggest that you keep your sales receipt and make a record of the Serial Number for each piece of furniture that you purchased. In addition, we suggest that you activate your LivingGreenFurniture Warranty by registering your furniture purchase with us - just send an email to info@livinggreenfurniture.com. Make sure to include your full name, shipping address, contact information (phone and/or email), and the Style and Serial numbers of the item (these numbers are on the white label sewn to the underside of the piece of furniture).

This warranty gives you specific legal rights and you may have other rights which vary from state to state.

LivingGreenFurniture shall, in no event, be responsible for any incidental or consequential damage and in no event shall the responsibility of the LivingGreenFurniture Warranty exceed the purchase price of the product or its replacement. Some states do not allow the exclusion or limitation of incidental or consequential damage, so the foregoing limitation or exclusion may or may not apply to you.